What to do to make connections with Gift-Givers This Christmas Season

Oct 7, 2022

In the holiday season, it's possible that your customers won't all the time be your typical shoppers, but rather people who love shopping.

If, for instance, you offer hiking-related products, the most likely customers are enthusiastic outdoor enthusiasts. In the Christmas season, it may be your spouse, parent, child or a friend of an avid outdoor person who may even hate being outdoors for themselves.

What can you do to help these gift-givers find the perfect ideal gift for their dear family members, especially if they don't know much about the products you offer? Let's look at it.

Design gift guides for your creations

If you have a store that sells video game-related merchandise including T-shirts, strategy books as well as posters. The people who know about the store might know everything about every character, game, or the inside joke. What about the dad trying to impress his daughter by gifting her something unique to mark the Christmas season?

Then, they can make gifts guides basing their recommendations on cost (Top Video Game Gifts Under $35) or on age (The Top Gifts for children who aren't yet 12).

Choose items that are in line with to the subject matter of the guide, as well as a few sentences about why they are a great gift. It is likely that you should include things you already own and also the items of other shops, to ensure you don't appear in your own way.

Offer bundles, packages and bundles

Bundles are a great way to simplify your life! Instead of having to look through hundreds of items in search of an item that is perfect for just one of 15 people who you are buying gifts for, one could simply purchase a thoughtful gift bundle.

Two different ways can be used to approach bundles.

Sell pre-packaged sets. Add a package of items that come in one. If you sell beauty products for example, a spa set. If you provide snacks such as the movie-night box.

build your own gift box of boxing gear
Photo (c) https://suziwong.co.uk/

Suzi Wong Creations, a British-based company that sells fighting gear, is offering luxurious bling for kids Boxing Kit. The gift-giver can pick the appropriate size for a jacket, socks, and shorts and also add customization with a wide range of categories. It's a convenient method to find a gift to a loved one that enjoys boxing.

Answer all their inquiries

Although you will always strive to make it easy for your customers to seek solutions to their queries, you might want to concentrate more in this area especially during the festive season. Incorporate questions and responses to the FAQ section. You can also create blogs that address directly your new customers.

Here are some examples:

  • What is the longest the items you will be expected to be expected to
  • What's the minimum number my family member's dearest friend needs?
  • What is the equipment required?
  • Do you have anything that requires to be re-designed?
  • Are your products compatible with products my friend or relatives member already has?

You should also be able to answer any questions regarding shipping and turnaround timeframes (especially when they're different exact same during the holiday season), return policies, and anything else that could affect a consumer's purchase decision.

Incorporate gift cards into your store

If a brand new buyer has trouble choosing the right present? Perhaps they'd like to give their friend or family member the option of choosing what they want.

gift card for sale on the Brown Brothers website
Photo (c) https://www.brownbrothers.com.au/

Brown Brothers, as an example, also sells gift cards in addition to the bottles of wine they sell. There are many factors to think about when purchasing wine - whether red or white, sweet or dry sparkling or flat. It is often as a result of a selection that a buyer makes. So, there are some who prefer to gift your wine-loving friend the gift card they want instead of making a guess about what they'd appreciate.

Write detailed product descriptions

Descriptions of products are another great way to provide your new shoppers with all the information they require to make an choice. Also, be sure to give plenty of information. Share how your products are employed, and describe the taste and scents as well as include additional information including size charts and allergies. The goal is to let people feel confident regarding the products they purchase.

Make a change in your marketing terminology

In the event that you're running holiday advertising campaigns that are targeted towards new customers consider switching your language around. For example, if you're selling paint or paint as an example, you might already have an ad with the following words:

"The finest single-pigment watercolors have been ground so thoroughly, they are suitable to be used for 0.15 millimeters airbrushing."

This type of advertisement can be very efficient if you're advertising to professional artists. It won't make any impact on someone who is looking to purchase a wonderful present for their friend who is an artist. Therefore, instead of saying: "I love you." it could be something like:

"High-quality, long-lasting watercolors that even the pickiest painter will love."

Christmas shoppers may be looking for multiple gifts, especially in the case of parents family members, spouses or children. In the event that they're less comfortable with the items that you offer, they may look somewhere else for other items.

Instead, make it easy for your customers to finish everything they'll need on your website, and offer product recommendations. Include related products to particular pages on your site using functionality that is default.

Collect images

  • Different angles. The product should be shown in the front and side both sides, from the top and bottom as well as the sides.
  • Case studies. The product should be shown in the way it is actually used through the images. Also, if the product has several functions, for instance, an adult highchair that converts into a toddler chair, show all of them.
  • Size. If you are unsure of the dimensions of your item, show your item's context. It could be as simple as holding hands with someone.
  • Color. Make sure your photos are well-lit and accurately communicate the color of your product.
  • Your target audience. Include people who are the people who will use the product. Are the items intended for parents? Do they belong to students at college? Dogs? Do you ensure that your dog is involved with these items. It can assist potential customers imagine that their loved ones are actually enjoying the items.

If someone isn't likely to have a good understanding of the market or business you operate in, testimonials could make all the difference. It's possible that they don't know the quality of your product, but that they have read authentic reviews and testimonials from people who have actually used your product will be more likely to trust the brand.

Remember your audience

Whatever time of the year it is important to take into consideration the audience you're targeting with every choice you make. However, during the Christmas season, your audience may be shifted to people buying gifts. But that doesn't mean you have to make any changes about your online store or strategies for marketing, there are certain things to consider.

Utilize the above tips to ease the burden of the holiday season and help boost sales. Did you make any adjustments for this holiday season? Comment below.

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