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Your "About Us" page is among the foundational elements of your website.
It's more than just details about your business It's at the center of your brand story, which allows you to connect with prospective customers on a personal level.
If you're looking to create an engaging page for your visitors, inspires trust, and improves the brand's reputation, you're in the right place. In this post we'll discuss what this page should contain, give some real-world examples, and give tips on creating an outstanding page for your site.
What exactly is what is an About Us page?
A About Us page tells your the story of your business. This is where you tell people your identity, the things your business does, and the reason you're doing it. It's also a great chance to establish trust with people who visit your website.
An example of this is that an Earth-first lifestyle brand might share its mission statement and focus on planting trees with every purchase.
A brand for kids' toys can tell the tale of the company's founder of struggling to find ways to meet their kids' unique demands or style of play before finally establishing their own.
A food founder could talk about the experiences they had growing as a child and how specific foods impacted their development. Then, they could talk about their love of sourcing ingredients that help others enjoy their culture and meet health goals.
Its About Us page can also serve as a central resource for prospective investors and other third parties to access previous information regarding your business, download brand assets, and locate contact information for press. The page could also provide statistics and discuss the leadership of your company as well as direct visitors to further media relations pages.
In contrast to pages for products or articles for promotion In contrast to promotional articles or product pages, an About Us page seeks to be the answer when people arrive on your website and ask, "Who's running this store?" "Why did someone begin such a thing?" "Is this an company that I could be sure of?" "I wonder if this is something that I ought to take on?"
Why is it important to have an About page so important?
Your About page provides background about your company and who you are who you are, the reasons that led you to create your business and also what you stand on behalf of.
And that background builds trust and builds a solid connection with your visitors.
However, the advantages don't end at that point. An effective About Us page also:
- Differentiates you from competitors. This page gives you the chance to highlight the things that make you stand out. Examples: "We're the only company who hand-stitches every garment we sell, ensuring the highest workmanship."
- Humanizes your brand. The About Us page puts a persona (and the story) for your business's name. For example, "As a busy mom of three children, I began this company because I've experienced the struggle to find time for self-care."
- establishes credibility and proficiency. The sharing of your expertise, experience as well as your brand's core values lets customers know they can rely on you to provide. It is possible to say "Our CEO has more than 15 years of experience in the field of renewable energy and was mentioned on Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages give you an possibility to integrate keywords in order to boost your site's ranking better in the result pages for searches. For example: "At [Company Name], we're committed to providing the best [keyword phrase, e.g., 'eco-friendly cleaning products'] to help you keep your home clean and green."
- Drives conversions. An appealing About Us page can be the tipping point that turns users into customers. Example: "Join the thousands of happy customers who decided to switch to our top-quality, all-natural skincare range and your skin will thank you!"
Do online stores require An About Page?
A page for About is important for online stores.
Why?
The reason is that shoppers cannot see or touch your products on the ground. You can't let them walk through your online store and get an impression of your company. The About Us page is often their first (and sometimes only) chance to interact with you on a deeper scale.
The research supports this. An analysis by Nielsen Norman Group shows that About Us pages that prioritize trust building are among the top performing. According to Harvard Business Review, a strong company narrative can increase the perceived value of products or services.
There is a need for the About Us page because it will result in real business benefits.
What to include in the About Us page
Every About Us page is unique as is your company. The trick is to add what's necessary to fully reflect the persona of your brand, leaders' experience and qualifications as well as your mission or purpose as an organization (your "why").
Not all elements will be required for each site, but here are a few to consider:
Statement of mission
Your mission statement includes your purpose, core values, and your goals. It's an eloquent description of your activities, how you do it, and the reason it's important.
A mission statement can give your customers an understanding of what drives you. They can understand the value of your products and services, but what you stand in. It's more than just a formality; it's another chance to make an impression that is memorable for the people who visit.
In preparing your goal statement, take into consideration the following aspects:
- Unique value proposition. What are the factors that make your brand products, services, or assets stand out?
- Target customer. Who are you serving, why, and how can you satisfy the needs of these customers?
- Wider impact. How does your business seek to impact your business beyond your profit margin?
- A vision for the future.What do you expect to gain through managing a profitable business? Why should customers, stakeholders and potential investors be concerned?
Value proposition
Your core value proposition is an unambiguous description of the primary benefit that you provide -what makes you indispensable to your target customer.
A compelling value proposition must:
- Focus on benefits, not features. How does your product or service make the clients' lives easier?
- Make sure you are specific and pertinent to the audience you are targeting. Speak directly to the ideal customer's requirements and desires.
- Make your offering an emotionally compelling one. Find the deep reasons why your offering matters.
A compelling value proposition goes far above the superficial level. You can certainly say that your teen clothing brand's value proposition is to save people money, but that's fairly dull. It's better to suggest that you assist families in purchasing trendy, sturdy clothes that help kids fit in at school and be comfortable all year round.
Don't rush this step. Achieving it correctly could mean the difference between a missed opportunity and a lifelong customer.
Social Evidence
The majority of people are looking for some kind of reassurance that they're doing what's right. Sometimes, this assurance may just be from other people who have made the same choice. This is why trends take off and peer pressure can prove very successful.
Social proofis the scientific term that describes this situation where people look at the behaviour and behavior of others as a guide for their own behavior or affirm their choices.
On the internet, social proof is incredibly important because it helps add authenticity. With the surge in fake content and photoshopped images individuals may be unable to judge authenticity. social proof is a great way to aid.
The online shoppers aren't able to see or touch your products in person. They can't see you with their eyes and get a sense of your credibility. They rely on their experiences with others to determine if you're trustworthy.
On your About page, you may include social proof on your page in the form of:
- Customer reviews. Include glowing testimonials from happy customers.
- Reviews of products. Present star ratings, as well as in-depth feedback from real users.
- RSS feeds from social media. Use real-time content of your social media profiles that show customers engaging in conversation with your business. Include links to your social media accounts, also.
- Credentials of trust. Display seals from trustworthy third party organizations such as BBB. Better Business Bureau.
If executed correctly Social proof can tap into our instinctual desire to be part of the trend and give hesitant shoppers the confidence they need in order to press "add to basket."
Highlights from the Press
The inclusion of press releases or other features is another effective form of social proof you could incorporate on your About Us page.
A well-known publication gives the credibility of your company and its importance. They're a proven trust signal. That's why so many landing pages feature an "As seen on ..." section.
When including press mentions on your About page:
- The most well-known titles should be highlighted. Concentrate on publications your people are likely to recognize and trust.
- Make use of logos or highlighted images. Use images that make the references visually attractive and simple to scan.
- Use snippets of text or quotess. Offer a glimpse of what people have said about you, especially if it reinforces your core value prop.
- Link to full content. Let interested readers dive deeper and understand the context.
If you're fortunate enough to have lots of different press articles to select from, pick a mix of well-known magazines and mentions that speak to your unique selling points and resonate with your core audience.
Values at the core
The core values of your company determine how you do business. They're the unchanging beliefs that guide your actions along with your values, culture, and your brand identity.
Value-driven consumption is increasing. The inclusion of your brand's values can help your customers know what you stand for beyond the fact that you make profits. It gives them a sense of your values and larger purpose.
To make your values compelling on your About page, you should strive to:
- It is important to be specific and take action. Do not use generic phrases and concentrate on authentic brand values that guide your day-to-day operations.
- Do more than simply talk about it. Give concrete examples or tales of your values in action.
- Tie these to the experience your customers have. Discuss how your beliefs translate into benefits for your shoppers.
- Create visually appealing content. Make use of images, icons, or other formatting techniques to make your values simple to comprehend and retain.
Videos and imagery
Creative visuals showcase your products and brand's personality and create an emotional connection to your buyers.
Video and images also add a face to your brand and trigger an emotional reaction. Plus, they cut through text, making the About Us page more scannable.
Here are some types of videos and images you should consider:
- Behind-the-scenes photos or videos. Display your team's work, your workspace, or the production process.
- Videos or photos of the customer. The authenticity of the content is more important than production value in most cases. The content created by the user is ultimate in authenticity.
- Aspirational imagery. Capture the lifestyle or experience you would like to convey with your company.
- Product close-ups or 360-degree views. Provide customers with more chances to look at the most important features and benefits from up in detail.
- Illustrations or infographics. Define your company's model and values or your corporate mission with graphics which can be more interesting than text-heavy blocks.
History
The company's history tells the tale of how your company began to take shape. It's the journey that takes you from an idea to a well-established company.
it provides customers with a clear understanding of your origins and evolution. It helps them get to know the source of your vision and beliefs, and it creates an arc of narrative that they can take on and trust.
While creating your historical section:
- Start by having the "aha" time. Was it what inspired you to begin your company? What was the problem you were seeking to address?
- Mark important milestones. What were the important turning points, or successes on your path? How did you grow and develop?
- Highlight the human aspect. Who are the most important people in your business's story? What obstacles did you have to overcome or how did you deal with these?
- Connect it to your purpose. How do your experiences inform the way you conduct business today and your values? What has remained constant through your life?
Create a story that reveals the passion and energy of your company. Showcase the late nights, the learning curves and breakthroughs.
Nine About Us page examples to help you get started
These nine diverse About Us examples demonstrate the different styles and features that are available to meet different needs of business. Use them as an inspirational basis for creating pages that reflect your company's image and incorporates all of the core aspects discussed in the previous article.
1. Badeloft Premium Bathrooms
Badeloft is a boutique business which sells luxury bathroom fixtures particularly bathtubs. Its About Us page is a masterclass in telling stories.
They firstly nail the brand's message.
Three classmates from high school together, united by their shared disappointment with the high-end bathroom industry, choose to create their own business.
They explain their purpose and strategy in a way that feels genuine and relevant to their clients.
Their aim is to add luxurious bathrooms for the "ultimate showering pleasure."
But the real showstopper is social proof. The site has received glowing praise from Houzz (a popular site to use for inspiration on home decor).
In addition, they offer Instagram posts from real clients showing off their stunning Badeloft tubs.
It's not just pretty pictures It's evidence that people love their products.
The Badeloft's About Us page works because it's not only about their products. It's about a shared passion for outstanding design and a dedication to their clients, and a narrative you can't help but get interested in.
2. Offerman Woodshop
Offerman Woodshop is a collective of woodworkers with a high level of expertise based in East Los Angeles that focuses on traditional joinery and sustainability.
They have an About Us page shines with the energy, enthusiasm and a deep commitment towards their profession and to the communities they serve.
The site's homepage begins by highlighting their values -- an emphasis on quality craftsmanship, sustainable practices, and robust local collaborations.
This conveys a brand that values its influence and its foundations.
But where the page really shines is through the team profiles. Each woodworker, from the founder Nick Offerman to the newest recruit, gets a spotlight that showcases the individuality of their journey, their favorite work, and their own personal traits.
They're not just resumesThey're tales which make you feel as if you're meeting your group in person.
Offerman also includes alumni profiles which are a tribute of the relationships that they have built.
By highlighting every member's distinctive background and hobbies They show the world that woodworking is an art which welcomes everyone.
Alongside the conversational, warm tone, these personal touches provide the About Us page that feels as a welcoming introduction, rather than a corporate overview. This is a true glimpse of a tight-knit team that is united by the love of wood, craft, and the sense of community.
3. myLAB Box
myLAB Box is a pioneering company that offers home health tests designed to be easy secure, trustworthy, and private. The company's About Us page builds trust and trust in an incredibly highly sensitive field.
The site begins by explaining their mission -- empowering people to take control of their health.
They are proud of their commitment to excellence, creativity, and satisfaction of their customers, positioning themselves as a trusted partner in health.
One standout section one of their most popular sections is "Private and discreet". In this section, they tackle the most common issues associated with conventional lab tests (time-consuming, costly, stressful) and present their service as a possible answer.
This shows they understand their customers' needs.
The story of the founder adds a personal touch. The author explains the history of the company through a personal way.
When they share their experiences in traditional tests, they create an "we've experienced it all" bond.
The team section is a powerful building trust.
The presence of medical professionals with outstanding credentials assures customers they're in expert hands. They use only genuine photos and not generic images, to build the trust of their customers.
In all of their communications, the tone is empathetic and empowering. They present themselves not only to provide a service however, but also as an understanding ally.
4. Marey
Marey is a family-owned company providing innovative and affordable tankless water heating solutions since the year 1955.
The About Us page is a powerful blend of their history, mission, and values, which paint a vivid picture of who they are and what they believe in.
The page opens with the history of the company's founding and trace its origins back to the founder Mariano Reyes and his vision for sustainable, endless hot water from his homeland of Puerto Rico.
This history is a proof of Marey as an enduring, pioneering force in the business.
The "Who We Are" section puts a personal face to the brand, introducing the brother-sister duo now in charge.
This legacy of the family adds an extra layer of warmth and authenticity.
Perhaps the most important element is their clear articulation of vision, mission, as well as values.
Their commitment to energy efficiency and their emphasis on affordability and dependability, they paint a picture of a company that truly takes care of its customers as well as the earth.
The page may benefit from more visuals and social proof it nonetheless succeeds in telling a cohesive and compelling story about the brand.
It leaves the reader with the impression that Marey's experience as well as her values and commitment to innovation -- all key traits for building trust and loyalty.
5. Burning Man
Burning Man is a global group of makers, artists, and community organizers united by the principles outlined in the "10 Principias".
The About Us page serves as the central point of contact. The page provides a brief overview of their philosophy and invites you to visit numerous pages on the organization's mission, its history as well as ways you can get involved.
The page opens by providing a short overview which highlights the size and magnitude of the Burning Man's impact.
After that, the site offers clear pathways to dive deeper. Clickable boxes invite you to explore the mission of their organization, its history and timeline as well as methods to be involved.
This hub-and-spoke design makes the information more manageable, and allows the reader to choose their own journey.
Despite the need for more interactive and visual elements, the layout gives a clear view while encouraging further engagement.
In the end overall, the Burning Man About Us page provides a thorough overview of their complicated organization. With a clear philosophical foundation and clear paths to learn more They encourage readers to not just understand, but to participate in their global community.
6. Ryanair
Ryanair is the biggest airline in Europe. company that has a presence in more than the span of 240 locations in over 40 countries. Their official About Us page is a perfect example of an exhaustive resource for a broad range of stakeholders, including investors and customers, to employees, potential partners, and customers.
The site begins with a clear, concise intro that outlines the company's position in the market and its coverage.
The emphasis on their commitment to sustainability right off the start is an excellent decision, considering the growing significance of the environmental aspect to every stakeholder group.
The site has a section with the most recent news.
It demonstrates transparency and keeps stakeholders up to date on the company's activities and achievements. It also helps keep the website current and fresh.
But the real heart of the section on About is within the categories that can be clicked. From our Network to Sustainability, to Investors and more, each section is tailored to the particular requirements of various stakeholders.
This tailored approach recognizes that a corporate about us page doesn't have to be a standard size, but needs to serve multiple audiences.
In the case of investors and partners who are interested in becoming potential partners, the Our Network and Our Fleet sections offer crucial operational information. If you are looking for a job, the Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
Although the layout is typical for corporate websites, the structure is great for delivering data to the correct stakeholders.
7. Fuji Electric
Fuji Electric is a global manufacturer of quality technology and energy products that have a long-standing history of innovation.
Their About Us page reflects their standing as an industry leader and focuses on their reliability, expertise and dedication to their customers' satisfaction.
The site starts with a powerful promise of value, which emphasizes Fuji Electric is more than only a producer They're a company that is committed to helping companies over the hurdles.
The "Century of Innovation" section is a highlight that celebrates Fuji Electric's 100th anniversary.
The time line of the key events starting with electrical machines in 1924, to constructing their first hydraulic turbine in 1936, shows their legacy of expertise and the pioneering spirit. The history of their innovation has built trust and credibility.
The page then directs website users to other areas, from Product and Locations, to Customer Service along with Tech Tips.
It caters to the diverse requirements of the corporate clients, be they clients, partners or employees.
The overall tone is formal, and perfect for an international, big corporation. It is focused on important facts, not on flashy graphics or storytelling.
The overall Fuji Electric's About Us web page provides an informative review of the business. Although it might not have the warmth and engagement that is typical of smaller brands, it communicates their scale, capabilities, and commitment to innovation and quality.
To reach their intended audience of massive energy and technology clients, this approach likely instills confidence and faith.
8. World Vision
World Vision is a global human rights organization that aims to empower children and families to overcome the effects of poverty and inequality.
Their About Us page is a testament to their unwavering commitment as well as their mission-driven faith, decades of bold, compassionate actions.
It immediately draws attention with powerful, emotive words. The page is filled with phrases like "Going until the very end. Where no one else goes." as well as "Dangerously gentlehearted."
Their faith's centrality is a constant theme. They are also making clear their commitment to serve every child regardless of their faith. The balance between conviction and inclusion is quite striking.
Their story is particularly powerful. The story is one of continuous and courageous actions from the humble beginnings that helped a small girl until now helping millions.
Examples like challenging the church on AIDS as well as helping Vietnamese refugees display a desire to take unpopular but necessary stands.
The images of children throughout make for a strong personal bond.
The images highlight the true, transformative effect of the work of World Vision.
In general, World Vision's About Us page is an excellent illustration of conveying its mission, beliefs and the impact of their work through a manner that inspires.
Six tips for a great About Us page design
Designing an effective "About Our" page involves more than just laying out the components mentioned previously. These are the six strategies to create pages that are visually pleasing and resonates with your audience.
Favor authenticity over stocks
Charts and images that are original beat generic stock photos every day. Why? because they show the real you.
The stock photos may be helpful, but they don't tell the story of your company in a unique way. You're essentially using another person's family pictures in your own album. This doesn't really feel real.
By using pictures of your employees, your products, or your office environment, you give customers a genuine peek behind the behind the scenes. You're showing them the faces behind the brand, how the product is made, and the processes behind it.
It also creates trust and connections.
Similar to charts or infographics. Original data visualizations help customers comprehend and believe in your story in a way generic graphics can't.
A Nielsen Norman Group study provides a little more about the importance of trust when it comes to About Us pages:
"Perhaps the most striking trend that emerged in our most recent round of research is that consumers now expect organizations to display a higher degree of transparency and authenticity not only on their websites and in all interactions that a customer has with the organization. In more ways than ever before, customers have a distrust of businesses and see right through complex corporate speak, jargon, and stock photography.
People favor companies that showcase their customers as being affluent as well as human and simple to comprehend."
Check page responsiveness
The About Us page needs to look great and work flawlessly on all devices. It's the place page responsiveness comes into play.
Responsive design implies that your webpage automatically adjusts to fit the device it's being read on. It doesn't matter if it's a monitor for a desktop, a tablet, or a phone it will be simple to browse and interact.
No zooming, no scrolling, no frustration.
What is the significance of this? because more and more users browse and shop using their smartphones.
If your About Us page isn't responsive, you could be losing an opportunity to entice a client who is annoyed with your clunky mobile interface.
Reducing load time
The load time refers to the amount of time it takes for a page to appear fully in a browser.
If your About Us page takes too long to load, prospective clients may abandon your site before they've even a glimpse of the message you're trying to convey. That's a missed opportunity to connect and convert.
Speedy loading times increase the conversion rate and increase the rankings of your website on search engines (Google is a fan of fast sites! ).
There are a myriad of methods to speed things up:
- Reduce the number of HTTP calls. Every element on your page (images, scripts, stylesheets) requires an HTTP request. Streamline your page to reduce the number of calls.
- Set up browser caching. This tells a visitor's browser to keep a part of your site so that they can load quicker on subsequent visits.
- Use a content delivery network (CDN). CDNs disperse your content over a network of servers, to ensure that visitors access your website by visiting the closest server to them.
And if you want to determine the performance for your About Us page, you are able to use software such as Google PageSpeed as well as GTmetrix. These tools will also provide concrete strategies to improve the performance of your website.
Looking for a place to begin? If your site is on WordPress, Jetpack Boost offers easy-to-implement tools that can be used for evaluating and improving your site performance.
Look at the fold
While you're developing your About Us page, you could hear someone talk of "the fold." The fold appears at the bottom of an individual's screen.
The reason for this is It's because whatever is "above the above the fold" is what a visitor sees first, without having to scroll. It's prime real estate on your page, and it's your chance to create a memorable first impression.
Imagine it as the display in a window of a shop. It is important to display your best stuff up on the front of your store to draw people in to come in and see more.
What should be above the fold on the About Us page? Here are a few ideas:
- An engaging headline that explains your distinctive value proposition.
- Attractive images that reflect your personality as a brand.
- An easy and succinct outline of who you are and what you accomplish.
- A call-to-action that encourages new visitors to keep exploring.
However, don't attempt to pack too much up there. Keep it clean, focused, and easy to digest. You want to pique interest but not overwhelm.
And while the fold is significant, it's by no means the end-all-be-all. With flexible design, folds could be placed in different locations across different gadgets.
A fantastic About Us page takes visitors on a journey, with each section building on the last to create an engaging story.
Instruct users to perform an decision
The About Us page isn't just an opportunity for you to talk about yourself, but it's an effective tool to drive actions. One of the most effective methods to achieve this is by putting a distinct call-to action (CTA) at the end of your page.
Imagine that you've just taken your visitor on the journey of your brand narrative. They're aware of your identity, who you are, the values you're all about and what makes you stand out. It's a great time for them to be invited to take next steps together with you.
Maybe that's browsing your product assortment. Perhaps you're signing up to your monthly newsletter. or following your social media accounts.
Whatever the case, your CTA must be clear appealing, persuasive, and line with your overall brand goals.
Here are some CTA ideas to consider:
- Shop our latest collection. It's the perfect solution if want to drive sales and showcase your company's products.
- Connect with our group. This is a strong method of building your email list or followers on social networks.
- Read our blog post. This is an ideal choice for those who want to establish your company as a thought-leader and offer value above the products you sell.
- Contact us. This is a good fit for those who want to open up a dialogue and establish relationships with your visitors or partners.
The key is to ensure that your CTA memorable and irresistible. Utilize action-oriented words, eye-catching design, and a clear value proposition.
Utilize numbers that are concrete
The numbers can be your most trusted companion. They provide credibility, understanding and accuracy to your narrative. But what kind of numbers are we speaking about?
Consider statistics like the number of customers you've served and how many of your products have you sold, or how much your business's growth has been. Maybe it's the awards you've won, milestones you've achieved, or the time you've spent in business.
As an example, instead telling people that you've got "a lot of happy customers" it is possible to claim that "we've had the pleasure of serving more than 10,000 customers who are satisfied." Instead of "we've grown a lot" it could be "we've seen a 150% increase in sales over the past year."
Numbers make your accomplishments real and inspiring. These numbers help prospective customers comprehend the size of your company, your knowledge and the expertise you have.
But a word of caution: Don't go overboard. You don't want to have your About Us page to read like a text book. Select the most compelling or relevant statistics add them to your story.
An excellent guideline is to follow the rule of three. Pick three key numbers to highlight, then weave them into your narrative. Any more than that, and you'll be apprehensive to the reader.
It is also important to consider context. A number alone might not mean much to your reader. What makes it truly memorable is when you pair it with a rationale for the reason why it is important.
Allow people to discover what you're all about
Your story is unique and your About page is the perfect location to share the tale.
Be aware that your About page isn't about your work; it's about why you do it. Show your passion, and make sure you are transparent and genuine inviting your readers to join your journey.