The Sync Up process allows you to level up your membership Improve Member Communication Member + Campaign Refinery WordPress membership plugin to membership sites

Dec 24, 2023

The Sync Up process enables you to improve your communications Refresh Member Communication the Refinement of the Campaign as well as the Member

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Amp up your member communications With Member and Campaign Refinery! Every click should be a hit with your clients and you will see engagement rise. Learn how to achieve it by following these tips as well as the best techniques.

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Each interaction counts. This is the same for your member site like it's at the grocery store.

The way you interact with your customers (and how you interact with them in any way at all) will decide the loyalty of your customers, their engagement with you as well as the probability that they'll purchase more of the products and services you offer.

When a client joins your site using the email address they provide there is the potential to establish an direct line of communication that has the potential of growing that relationship and provide an higher lifetime value for your client.

Through the integration of this member, Campaign Refinery integration it is possible to maximize that potential by sending specific, targeted message.

Find out the ways segmented marketing in emails has enabled one business to see a 30% increase of sales in their Black Friday campaign.

In other scenarios, could benefit from an integration of Member and email to ensure accurate and efficient contact with members.

If you have read this blog, you'll be able to utilize email segments to boost sales, upgrades and engagement with your subscribers.

From the first click until lasting consequences, design the process of development and engagement for all members. It's time to get going today!

We are introducing the Member Campaign Refinery Integration

 Member Campaign Refinery integration

The Mechanism of Seamless Synchronization

The principle behind this integration enables you to make decisions by analyzing the different actions of users which are recorded in Member.

This is the complete list of actions that can cause either the removal or addition of tag automated in Campaign Refinery:

  • Addition: When a member becomes a member or joins the level of membership.
  • Removable:When a member stops or has stopped paying for their membership, and no have access to their protected details.
  • Non-canceledWhen a member rejoins the club after having cancelled and/or after successful Rebilling process after having been removed from the.
  • Expired: When a member's membership expires after the trial period or a one-time payment.
  • UnexpiredWhen a member rejoins the account by renewing their membership prior to expiration.

Each one of these scenarios could trigger specific automatizations. The goal isn't only to monitor movement of members; it's about reacting to these events in the most relevant method that's possible.

Benefits: Precision, as well as Individualization

Target with dart in center

     What implications does this have for your communications with members? Precision. Personalization. Impact.

When you categorize your subscribers by using automated tags, your email is able to reach more closely to the person. Apart from broadcasting messages, you're engaging in a conversation, tailored to the member's specific preferences and journey.

Let's get started! (It's very simple!)

You can activate the integration

When you activate this integration, you will receive some of the pie. In the WordPress dashboard, navigate to Member > Setup > Integrations Email service providers and Campaign Refinery.

Activae Campaign Refinery Integration

When the dialog box appears you can click on the slider to allow Campaign Refinery.

Take the Campaign Refinery API Key from your Campaign Refinery account and you're in the right place! Two powerful tools now fully synced and ready for action!

Leveraging Tags Automatic Engagement

Here's where things get fascinating. Inside your Campaign Refinery account, you are able to create tags that categorize individuals based on the way they behave in the Members.

Campaign Refinery Tags

In the event that they're signing up to the brand-new stage, cancelling their membership and returning after the break, each step can be assigned specific tags. This allows for highly focused and efficient communication methods.

Let's imagine you have 3 Members in Member: Bronze Silver and Gold. You then create 3 corresponding tags using Campaign Refinery so that you can send emails to only individuals who are tagged "Gold" In this case, for instance.

In this scenario, it's possible to automate processes that will add your Bronze label to Campaign Refinery when a member is accepted to your Bronze level, and then add your Silver label when they join your Silver level, and so on.

The same is true for you. it is possible to automatically take awaythese tags when the subscriber decides to endtheir subscription, and then end the membership.

In this case, it's possible to developa the brand-new "Cancelled" tag within Campaign Refinery to target these previous members for a re-engagement campaign.

The scenarios we'll explore with greater depth in the coming days.

The Result: Achieved Specific Communication

With these tags in place, the communication possibilities are limitless. You can reach the members who recently cancelled using messages that are specific to draw them back, or encourage members at a lower level to persuade that they should upgrade.

The key is to create the basis for a conversation that is personal and pertinent to the individual's personal experience.

The Big Picture: Beyond the Click

This is more than a technical setup; it's a strategy for cultivating relationships with your clients.

Keep an eye on us as we dig deeper into how you can utilize these tools to more than just communicate, but be able to connect with your customers in an authentic ways.

     Three ways to enhance Member Communications through the use of Member as well as Campaign Refinery    

After we've established the stage by introducing our Member and Campaign Refinery integration, let's explore how you can make the most of this powerful combination to boost the communication with your members.

1. Promoting Upgrades to members who are at the lower levels

Upgrade

Direct Method for upgrades:

Utilize the tag system to distinguish members with lower levels, like "Bronze". Create and customize messages that emphasize the advantages from the higher levels.

You can showcase benefits exclusive to you such as testimonials, exclusive benefits, or glimpses of what "Silver" along with "Gold" levels can provide. The aim is to create an image of what's lacking in order to make it intoxicating.

The focus should be on the results and the experiences that you have gained by advancing. Retell success stories, or case studies of people who have taken the leap and noticed tangible results. It transforms abstract advantages into tangible results, which makes an upgrade more appealing.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

In the event that customers cancel their accounts, immediately tag them as "Cancelled" and initiate an individual reengagement plan.

This program can focus on their probable reasons for quitting, provide incentives for rejoining or inform about updates and new material that might stimulate their interest.

Individualized Follow-Ups

Be sure to follow-up with a private message showing gratitude and respect to your group members. Sometimes, just a quick email asking for feedback or offering aid can be enough for them to be engaged again.

3. Selling products to buyers

Cross sell

Identifying Patterns in Buying:

A Community Building Process, not just a base of customers

Group of people engaging with one another in conversation.

Every strategy is different from typical member communications. They're about building a family in which every member is respected and respected.

Be sure to provide facts that will benefit your customers, improves confidence in your services and makes their experience more enjoyable.

     The Potential Of Email Segmentation: Black Friday Case Study    

People sending and receiving emails on different devices

Check out at the way one business hit the ball out of the park during the Black Friday campaign, boosting sales by a staggering 30% through clever email segmentation. This article is a fantastic showcase of what happens when you do your member communication just right.

Strategy Overview

This brand got creative and divided its customers into four distinct categories that comprised former customers, non-customers and existing customers who are lower-tiered as well as top-tier customers. Each of the groups were sent emails specifically for customers, based on the particular relationship they have with the business.

1. Non-Customers"Show and Tell"

In case you haven't purchased any of their products yet, the brand put on an extravagant red carpet. They highlighted the most appealing features of their product and topped with glowing customer review. The goal was to convert the interest of consumers to clicks and turn clicks into sales.

The business also launched a contest on The Raffle Press to boost the engagement of their clients and promote sharing of its Black Friday offer.

2. Customers from the past: Check at what's new

Previous customers were given a push to let them know about latest features and updates. It was aimed at reviving their interest and bring customers back to the fold.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The business offered an appealing deal to customers in lower tiers switching to a more expensive plan with a lower costs of renewing their current plan. It was a great way to demonstrate the importance of higher-tier plans to their clients.

4. Top-Tier Customers There's More to Love

For customers with a loyal, top-tier customer base The focus was on cross-selling. They offered services to complement their existing offerings and also ensured that these recommendations were of real benefit to their current investments.

Reflections and results

This approach to making plans and focusing really paid off. Sales, engagement, and conversion increased in all areas. Everybody felt like the business was speaking directly to their needs. This is a huge aspect of marketing.

This Black Friday success story is a testimony to the wonder of getting your email segmentation perfect. Through a deep understanding of different customers' preferences and their demands the brand achieved an amazing results.

The Wrapping Up Process How to make the most of the Campaign and Member Refinery to Create Awesome Member Communications

A hand reaching for a smiling face indicating a positive review.

Throughout the course of this post, we've noticed that the combination Member with Campaign Refinery really steps up your communications with members. It's an exciting and effective method of engaging with your clients.

Combining the broad capabilities of Member and its dynamic abilities of emails with Campaign Refinery, you have the potential to completely transform your member engagement strategies.

Important Takeaways

  • Tailored Communications:With automated tagging and segmentation it is possible to ensure that each message you share is personal and meaningful that is in tune with each individual's personal journey.
  • Increase Engagement Engaging members that were previously apathetic to encourage current members to upgrade or try new products, this integration allows you to establish meaningful relationships that boost loyalty and increase growth.
  • Measurable ResultsThe successful stories, including those from the Black Friday campaign case study show the impact tangible of targeted, well-executed communication strategies.

If you have any thoughts or knowledge to share regarding the communication between members or are you excited over the possibilities, write a message on the form below. We're always interested in comments from readers!

Also, to get additional information and tips regarding membership websites and methods to market, you can sign up to our website. Keep an eye on us, keep up to date and keep growing together.

Let's be proud of your achievements by creating a lively active community!

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