The Sync Up process allows you to level up your member's experience by improving communication between members + Campaign Refinery WordPress Membership plugin Member Sites

Dec 24, 2023

Sync Up to Level Up: Refresh member communications with members + Campaign Refinery

Title image showing blue and purple soundwaves merging together representing the  Member Campaign Refinery Integration

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Enhance the quality of your messages to members by using the Member and Campaign Refinery! Every single click needs to be a hit with members, and you will see increased engagement. Discover more strategies for effective engagement as well as the most effective methods.

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Every interaction counts. It's the same for your online membership as it is in your grocery department.

How you interact with your clients (and whether or not you engage with them in any way) will determine the level of engagement, loyalties and whether they decide to invest more in your offerings and services.

When a user joins using their email address, you will have a the possibility of having an clear line of communications that has the potential to expand that relationship and provide a greater lifetime value for your customer.

Through this member, Campaign Refinery integration allows you to tap into this potential using specific, targeted messages.

Learn how segmented advertising in email allowed one company to achieve an 30 percent increase in sales during the Black Friday campaign.

Furthermore, I'll give additional scenarios where you can use an email integration with Member to provide efficient and precise member communications.

By the end of this blog at the conclusion of this post, you'll be able utilize email segments for increasing the sales of your members, increase their upgrade capabilities and involvement of your subscribers.

From the initial click to the long-lasting impact, plan an experience of participation and development for every participant. Tune up, and let's get started now!

The Member Campaign is now live! Refinery Integration

 Member Campaign Refinery integration

The Mechanism of Seamless Synchronization

The principle behind this integration enables you to build your application based upon a range of user actions that are recorded by Member.

This is the complete list of actions that can cause an addition or removal tag automation in Campaign Refinery:

  • added: If a person becomes a member or is added to the level of membership.
  • Refused:When an individual stops or cancels payments to the level of their membership and doesn't have access to protected content.
  • uncanceledWhen a member rejoins the account following cancellation, or after a successful Rebilling transaction that was annulled.
  • Expired: When a member's membership expires within the trial time or one-off payment.
  • ExpiredWhen members join an account by renewing the membership before it expires.

Every one of these events can cause specific automations. It's not just about monitoring the movement of your members and being able to respond in the most relevant method which is possible.

The Benefits: Precision and Individualization

Target with dart in center

     What do these mean for your communication with your fellow the members? Precision. Personalization. Impact.

When you categorize your subscribers based on these automatic tags, your email messages will be able to reach close to what you want. Instead of simply broadcasting information, you're engaging in an exchange that that is tailored to the individual's needs and preferences.

Let's set it up! (It's straightforward!)

Active The Integration

The activation of this integration is just an element of. In Your WordPress dashboard, click Member > Setup > Integrations Mail Providers and Campaign Refinery.

Activae Campaign Refinery Integration

Once the dialog box is displayed, you are able to click on the slider to enable Campaign Refinery.

You can copy the Campaign Refinery API Key from your Campaign Refinery account and you're all set! Two tools that are powerful, in place and ready to go!

Leveraging Tags Leveraging Tags Automated Engagement

This is where the fun begins. Through your Campaign Refinery account, you create tags that identify members in accordance with their activities within the Member.

Campaign Refinery Tags

In the event that they're signing up to an entirely new degree, or cancelling their membership and returning following an absence each action will be assigned the appropriate label. This configuration allows for extremely efficient and precise communication strategies.

Let's say that you have 3 members in Member: Bronze Silver, Gold. You then create 3 corresponding tags in Campaign Refinery so that you can only send emails to members with the tag "Gold" such as.

In this scenario, it's feasible to setup automatizations to include the Bronze tag into Campaign Refinery when a member who joins the Bronze level your business, include the Silver tag after you sign them up for your Silver level, and so on.

Similar to that, you are able to automatically removethese tags when a subscriber cannot maketheir dues and terminates their membership.

If you're in this situation it is possible to includea the latest "Cancelled" label to Campaign Refinery to target these previous members for a re-engagement campaign.

We'll explore these scenarios with greater depth in the near future.

The Objective: To achieve targeted communication

With these tags in place with these tags, communications options are endless. It is possible to reach out to members who've cancelled recently with messages specifically targeted to bring them to return or push them to a lower level by providing compelling reasons to upgrade.

It's about having a conversation that is meaningful and personal to every member's needs.

"The Big Picture: Beyond the Click

This integration is much more than just a technological setup. it's an effective strategy to create connections with your clients.

Be sure to check back to see how we dig into methods to use these tools to do more than simply chat, but also connect with your loved ones in a manner that's essential.

     Three ways to improve Member communication using Member as well as Campaign Refinery    

After we've established the stage by unveiling this Member as well as Campaign Refinery integration, let's examine the ways you can make use of this powerful combination to boost your members' communications.

1. Promoting Upgrades for members at lower levels

Upgrade

HTML0 Direct Method for Updates

Utilize the tag system to identify members on lower levels, for example "Bronze". Create and then personalize messages that highlight the advantages that come with higher levels.

It is possible to showcase advantages that are exclusive to you, the results of your tests or perhaps a glimpse of what the "Silver" and "Gold" levels offer. This is all about creating the impression of what's not there in order to convince them to buy.

Results-Driven Communication: Concentrate on the outcomes as well as the experience of the process. Talk about the successes and stories of people who have made the move and have seen real benefits. This method transforms abstract benefits into real results, making upgrading more attractive.

2. Reengaging Members Who Cancel

Reengage

Targeted Reengagement Campaigns:

In the event that a client cancels their account the account will be marked automatically the account as "Cancelled" before launching an individual program for reengagement.

This program can be focused on their most likely reasons of quitting. It can also offer special incentives to return or notify members of new updates or information that may rekindle their enthusiasm.

Personalized Follow-Ups

Create a personal message that conveys appreciation and appreciate their contribution. Sometimes, sending a short email seeking feedback or offering help can prompt them to contact them again.

3. Cross-Selling to Product Purchasers

Cross sell

 Identifying Purchasing Patterns:

The creation of a community Not a Customer Base

Group of people engaging with one another in conversation.

Every strategy differs in comparison to traditional communication for the members. All of them are about creating an environment where everyone can feel valued and respected.

Be sure to provide details that are beneficial for them. This increases confidence with your product, and enhances their overall experience.

     The potential of Email Segmentation: A Black Friday Case Study    

People sending and receiving emails on different devices

We'll look at the way one business surpassed its goals by launching the Black Friday campaign, boosting the sales of a whopping 300% through smart email segmentation. This story is a great example of what you can accomplish when you get the right member communications.

Strategy Overview

The company was innovative and organized its customer base into four distinct segments: non-customers, past customers, and current customers that are at the bottom and higher-tier customers. Each of the groups received emails designed especially for these groups, based on the distinctive character of their connection to the brand.

1. Non-Customers"Show and Tell"

If you've not ordered something, the company offered an elegant red carpet. They showcased the best attributes of their product and also a few glowing customer feedback. It was the idea to convert interest into clicks and then clicks to sales.

The company has also created the contest on the Raffle Press to encourage the participation of its customers and increase social sharing of their Black Friday offer.

2. Customers from the past: Check at what's new

Previous customers were given a heads-up at the cool new improvements and features. The goal was to reignite the interest of customers and draw them back to the fold.

3. Existing Lower-Tiered Customers: Sweet Upgrade Deal

The firm offered an attractive offer to customers on lower levels that they could upgrade to a more expensive plan for less than price of renewing the current plan. It was a great way to promote the advantages of higher-tier plans to customers.

4. Luxury customers: more to love

The loyal customers in the top tier the focus was on cross-selling. They were able to recommend products that could be an ideal match to existing items they already had. They also made sure that these recommendations added worth to their existing investment.

Reflections and Result

The targeted, thoughtful strategy resulted in a significant growth in sales. Engagement, sales, conversions increased in all areas. Everyone felt that the brand was talking directly to people, which is a big win in the world of marketing.

This Black Friday success story is an example of the power of getting your email's segmentation just right. In gaining a thorough understanding of the different wants and needs, as well as being able to speak their language, this company experienced some remarkable outcomes.

Ending the Greatest of the Member as well as Campaign Refinement for Amazing Campaign and Member Communications

A hand reaching for a smiling face indicating a positive review.

Through this post, we've observed the way that combining Member as well as Campaign Refinery really steps up the member communication, providing new and innovative ways to reach out to your customers.

Through combining the powerful capabilities of Member together with the dynamic email capabilities of Campaign Refinery, you have the possibility of revolutionizing your member engagement strategies.

Important Takeaways

  • Tailored Communications:With automated tagging and segmentation, you'll be able to ensure that every message you send out is timely and personal, resonating with each member's unique journey.
  • Improved Engagement Re-energizing members who have previously been unable to do so, and incentivize current customers to upgrade their services or discover new offerings, this integration allows you to create crucial connections that will drive the increase in loyalty and growth of your customers.
  • Quantifiable ResultsThe success of these stories, such as those from the Black Friday campaign case study illustrate the impact tangible of well-executed and segmented marketing strategies.

If you have thoughts or stories to share about communications with our members, or if you're excited about the possibilities, drop an email here. We're always interested in hearing from our readers!

Don't forget to sign up to get more helpful information and tips on website management as well as marketing strategies. make sure you join our blog. Be on the lookout for updates, be up to date and keep growing as a collective.

We wish you all the success for building a vibrant and active community!

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