The definitive guide for Asynchronous Meetings and Remote Communications |
Before the transition to remote working, I was by a remote group at the bank's digital division. We were constantly testing different types of remote meetings that had mixed results, but they generally went fairly well.
But, it's often not easy to increase efficiency or make sure that you have effective communication in remote meetings. Alternatively, you need to determine what type of meeting you'd like to have initially.
This guide (based on some study conducted and my personal experience) will help you understand the various types of remote meetings and the best ways you can effectively run them, by applying some tips and tricks, choosing the right equipment to meet your requirements, as well as the most common guidelines for virtual meeting conduct.
Types of remote meetings
It's possible that you didn't think about it that much before but, there's a myriad of types of remote meeting types (and you're likely already familiar of them). As technology advances within the field, we've been in a position to communicate to remote team members through any one of these methods or even a combination of these methods!
Teleconferencing
In all types of remote meeting we'll speak about in this article, teleconferencing probably the most old-fashioned and researched method. Because it's a telephone call only that is audio-only and teleconferencing technology is a lot older and less complicated than those listed.
The hosting host is on the line at the time of the meeting, after which other team members will 'dial in' using a phone number. Naturally, this kind of meeting is best suited to a smaller group of attendees. Not being able to see the other members could be difficult if several people speak in a row.
Video conferencing
Since the demise of a particular epidemic in 2020, videoconferencing has now become an integral element of our daily lives thanks to the likes of Zoom meetings as well as Microsoft Teams.
Video-based meetings (conferences) have a similar structure as teleconferencing. The host hosts an actual-time conference where attendees can dial in via either an online URL or phone number. One of the major differences that is evident, however, is the ability to communicate between each other as well as utilize software to make video calls faster and more engaging.
Web conferencing
The 3rd and most well-known type of online meeting is called web-based conferences. It's not difficult to confuse this with videoconferencing, however there's a distinct difference- web conferences are often utilized to hold meetings that are virtual (like the all-hands meetings) as well as web-based training, or even for project collaboration, where the meetings have the advantage of a practical aspect to it.
This is a great option for large-scale or corporate-wide meetings and may be setup similarly to video conference, and can require pre-registration and ticketed attendance.
Add another layer to various meeting formats Additionally there is the possibility to sync or async meetings.
What is an asynchronous meeting?
Meetings in Asynch are a form of communication that's not in the real-time sense, and does not usually require an immediate response.
Synchronous communication vs asynchronous communication
The digital banking task I mentioned earlier that the team worked extremely difficult to ensure employees working from away from the office felt relaxed and also a being a part of the decision-making process in addition to checking-ins update on status and team building activities. In order to achieve this, they required utilize Asynchronous and synchronous gatherings but both have its pros and cons.
Benefits of meeting in synchronization | The benefits of synchronous meetings |
---|---|
Instant feedback on concepts | We are able to accommodate any time of the day. |
Real-time collaboration | Could be more welcoming |
Similar to the meetings held in person | Time savings |
The advantages of meeting synchronously:
- It's the nearest possible thing to a real-time meeting.
- Instant feedback for actions or discussions points.
- The ability to communicate in real time can help you get ideas flowing quicker.
What's not so great:
- The majority of the time, you will meet individuals that have a quiet or introverted personality who struggle to be a part of the group.
- On the other hand in the event that everyone has something interesting to talk about The gathering could quickly transform into a chaotic horoscope of individuals talking in a humorous way.
- The risk is that you will experience technological problems or delays in network connectivity when you need it the most.
HTML0 The benefits of Asynchronous meetings:
- When there's no pressure to make a statement immediately, virtually everyone can have your voice to be heard.
- Not having to line up the right times to meet that were distributed globally or with the night shift team members (something my old workplace benefitted enormously).
What's bad about HTML0?
- In Buffer's 2020 state of Remote Work report, the poll revealed the fact that 20 percent of the participants stated that loneliness was their primary problem (which I can also attest to) Synchronized meetings are the chance for you to "see" others, so moving to the synchronous mode can increase feelings of isolation.
- If an immediate response isn't necessary, some team members might forget to take action or respond completely.
- A common issue with remote work, according Statista, if you look at Statista and relevant to meetings that occur in asynchronous mode (since they may be going from one location to another during work hours) is the inability to disconnect.
In a larger sense taking a look at both the advantages and disadvantages It's about choosing the most effective option for your particular event instead of choosing one of the two extreme. But, I'll be focusing specifically on events that use async in the near future (since they're not as well recognized).
How do you run a successful online meeting
After you've discovered the different types of remote meeting exist, and the various ways of conducting they, what do you need to know about how to organize the real Asynchronous Meeting? This is a problem for people who are experienced with having meetings in real time.
Since I don't have any prior experience in organizing meetings (only taking part in these) I reached out to a few experts, including the Project Manager who was formerly in charge, who became a freelance writer Laura Bosco, what they thought made for effective and efficient meetings asynchronously. This is her answer:
"--the context and structure of the async message were huge factors in my experience and continue to be a key element in my interactions my clients.
Context: Certain kinds of messages, such as announcements, or even questions are more sensitive or easily misinterpreted. Video is better than text because someone else can see your voice as well as observe your face. It reduces misperceptions and relationships damage.
There is also text formatting. Bold, bullets, headers or italics when you have important requests...these do not aim to diminish readers. They aid them in digesting your messages . "
Laura isn't alone who thinks that offering context is the most efficient way to utilize async messaging. Michael Steele, CEO of Flywheel Digital (a technology-driven marketing agency that focuses on remote access), who is an enthusiastic use of Notion, Google Docs, and Slack as their technology stack. In addition, he has spoke about:
"A important factor in the synchronous communication, that includes clients and staff is the ability to give the background. Everybody involved needs to understand the purpose of communication, recent events or changes worth noting, and possess the ability to access important documents, such as strategy sheets such as strategy sheets, marketing personas and the performance reports.
With no context for synchronous communications there is a risk of miscommunications and it is time-consuming to fix mistakes and making revisions which could have easily made without the proper information available at the beginning. "
Regarding the operational aspect of managing meetings, the creator of ScrapingBee (a 100% remote company) Kevin Sahin says that aside from having quick real-time meeting using memos created using Notion and Slack They also use Slack:
"Slack is a great tool to use asynchronously as it uses Slack status to discover whether our colleague is in contact or not. We can send messages within Slack but we don't expect to get a response immediately. It's all about timing. Our approach is generally selecting the appropriate equipment for the task."
For a smooth asynchronous conference, you need to be sure that the tools you use are which are well-designed that provide context, so the points you're covering will be done efficiently and easy to handle.
9 suggestions to plan and execute the perfect remote conference
If your meeting remotely is either synchronous or asynchronous, there are a some general guidelines to help them run more smoothly. These tips are derived from the studies that are already in place but others are based on experiences. The discussion will take place in a before and after format for those who prefer meetings in real-time. However, the information of these tips can be used for meetings that happen in at asynchronous.
HTML0 The day before the gathering:
- It is important to ensure that only those that are necessary can be invited. If you overcrowd a virtual meeting such as video conferences or a Slack channel, or video conference, the details could quickly get lost and fewer participants will be able to take part.
- Make a crystal-clear schedule. You can set agendas in either real-time or async-based conferences using the software you prefer When I was working in the banking industry and we created Notion templates with areas to fill in with issues that we're facing and actions points.
- Develop Meeting rules. Laura also mentioned her preferred method to use, which is to create and share a "how to collaborate along with me" documents ( like this one) to help define guidelines and expectations for meetings as well as other forms of communications.
During the session:
- Start and finish within the timeframe. This point is especially true for real-time remote meetings. There is nothing worse than turning up at a meeting early or overrunning. The importance of time is paramount to those who attend. It's also true for events that are planned in async. If you don't respond promptly manner, the information you provide could get lost, and deadlines might be missed.
- Keep it short. Similar to the earlier point, there's no anything wrong with organizing a meeting that lasts for an hour that is in real-time if you know that you could make all the points you need to make by using async or shorter gatherings. For async communications it is best to be careful not to write large volumes of text, or creating lengthy interspersed pauses in video recordings.
- It's crucial to make sure that everyone is heard and recognized. As I mentioned previously, not everyone is capable of having the personality to voice their opinions in live conversations, async comms gives those people the opportunity to speak up. In the role of a manager or host, you must remain vigilant regarding the involvement of the members.
Following the gathering:
- Get feedback from your participants. If you're experimenting at different events it is essential to collect feedback from your participants so you can find out the things that are working and not regarding the communication style as well as the channels. The different software can work in various situations.
- Develop a system for follow-up communication. Generally speaking, it is best to design an avenue to share information via a web-based space where people can offer specific points concerning the meeting or provide updates regarding action items without cluttering in the meetings itself.
If you're now thinking, "those tips are all great and well but how do I apply them to applications? " This next part can assist you.
Software for remote meeting facilitation
Of course, one important element to be aware of when conducting remote meetings, of whatever kind, is to ensure you've got suitable technology to conduct the event to begin. Naturally, for synchronous events the most widely-used videoconferencing services including Zoom Skype, Microsoft Teams/Skype as well as Google Meet do the trick quite well. However, it's completely different when it comes to synchronous meetings.
The most popular Asynchronous Meeting Software (which can also be general project management tools) as well as some of the ones mentioned earlier include:
- Slack
- Trello
- Google Docs
- Asana
- Notion
- Basecamp
- If you're a part of a team of developers, Gitlab or Github are excellent options.
A suitable software solution for virtual meetings
A majority of the tools that I've discussed for collaboration above are purely text-based or to communicate, and some collaboration tools could be composed of images, text or video. Also, as Laura mentioned earlier, context and format is essential.
For simple project updates
If you're seeking to get people up to speed on the current situation of your project and how it's going, tools like Trello, Asana, and Notion are great ways to do this. For example I (and my old job) utilize Notion "boards" to provide overviews of current statuses for projects, as well as in a method of diving in to read reviews.
Similar "board" design of organization in all the apps mentioned previously.
For continuous updates
If your team or project needs to be easy to get in touch with but doesn't require daily meetings in person The majority of these apps are okay, Basecamp in particular is fantastic, but Slack tops the list in this specific aspect.
In my previous job, each team had their individual Slack channel where they could use standing-ups that were synchronous, and there were also company-wide channels to discuss general issues. Of course, I don't have access to this specific Slack workspace. However, I do have multiple Slack workspaces I use similarly:
for more intricate or sensitive information
As Laura stated, certain types of information need more human interaction. You don't want to have details that are unclear or lost between all the articles and work. To prevent that, you'll need to utilize video. And has your back.
It is also possible to monitor who has viewed your videos and participate on the comment section.
It's sometimes difficult to decide which option for a software or method because every team has its own unique approach It's worth trying out in the beginning, and don't be afraid to switch gears if you find that one isn't working as you would want it to.
The remote playbook: etiquette for virtual meeting conduct
The final topic to cover in this tutorial is the etiquette of meetings. A few of the points might be well-known to people who've gone throughout the subjects we've addressed in the past, but it's worthwhile explaining what the common ways of meeting in an unreachable place.
In synchronous meetings, we've participated in a number of Zoom calls in order to learn the basic principles (and sometimes, we've erred when we've violated them):
- Be sure to not talk on mute while you're speaking.
- Find a quiet spot to let other guests focus on conversations (not the washing machine that is running behind).
- Test the functions you want to add prior to deciding whether you want to do so, in order to not waste your time in figuring out the details during the debate.
However, the situation differs when you think about meetings that are synchronous. The rules of engagement can be different based on the channel or method of the communications.
For channels that use the use of text (e.g. Notion, Slack etc.)
- Be sure to post information that is relevant in the appropriate channel/thread/page (or in the event that you're discussing something of significance put the link in that thread or page).
- It shouldn't be viewed as an email. This means that you accept a message or complete the task, rather than not putting the message in the email inbox (in Slack, you can make a sign-off on a message using an Emoji! ).
- Be aware that others also have personal lives. When you're using asynchronous communication, it is easy to forget the fact that others aren't performing the same task like you. Check if someone is in the area prior to sending an email push to them.
for synchronous video conferences
- Be sure that the camera and microphone are good enough that others are in a position to comprehend the topic you're discussing.
- Have a clear takeaway you would like to pass on to others -- no one is looking to watch the same movie for hours and not know anything new.
They aren't a collection of general guidelines. The business you work for might have specific communications rules to one their employees, as well as which technologies should be used. If this is the case, it's possible to keep them in your mind while learning to implement them or establishing the rules.
Begin with a fantastic starting point with online meeting
Much like the majority of relationships in our lives Effective communication is the primary factor in a successful work day, but communication does not necessarily need to be in actual time.
Meetings that are synchronous help you have better discussions and bring the participation of more colleagues and create a culture that is clear and open (since those synchronous comms are easily documentable). If you're contemplating moving to a more synchronous process, experiment with different software to find out what works best for you.
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