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A refund policy is the set of guidelines that you follow to educate your customers on how to receive their money back the return of a purchased item in your store. A typical policy for smaller businesses could include information such as timings of refunds, the manner in which they will be handled, as well as the procedures customers have follow or give for their money.

Refund policies are important because they help customers making purchasing decisions they also help build confidence and trust for your company. Discover more about the importance of refund and return policy and view an example of a refund policy template.

NOTE: This examples of refund policies are only the first step. It's not meant to function as a refund or return policy model or legal guidance.

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