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Aug 18, 2022
Product update
Photo by Markus Winkler on Unsplash

We talk with customers at the help desk, they often ask questions like, "How can I change a group's membership to an alternative subscription?" or "Where is an overview of the seats available for all subscriptions on an individual plan?" We're answering these questions (and other questions!) by providing these handy updates.

Are you changing your plans? Absolutely no problem!

Individual members looking to level up and get subscriber access for their whole team It's easy to move from a single plan to a group-based plan, or switching from one group plan to an alternative without any hassle at your side! Learn more -

Change plans

It's a cinch to switch manager groups.

It's normal for people to move out of their companies or to change their jobs, so we've made it much simpler to transfer group managers to members of yours and the members you have. Learn more -

Promote manager

Group managers can manage the subscription, without having to use a seat

Easily exclude a group manager from taking up seats (and getting member benefits) using a different subscription-level setting. Get more information -

Group manager is also a member

Eliminate friction with externally paid subscriptions

The control now is complete over auto-renew , which can help control expectations about subscriptions that are paid externally. Learn more -

Control auto-renew status

Easy access to Manage Members page. Manage Members page

Check seat utilization at a glance

We've made it easier for you to comprehend how your group's subscriptions in a single glance. You can also see your seat usage view.

Track usage

We're excited to hear what these changes can do to ease the burden on you! If you have questions regarding these changes, contact us at the help desk. We'll be happy to help.