Brodo The Journey from a Takeout window up to Nationwide Shipping, with the Assistance of

Mar 16, 2023

Broth is the ultimate comfort food. What is the thing that we remember most about being sick as a child? The days of staying home from school sitting on the couch watching the Price is Right, sipping on , you're guessed it! -- broth. It's still a warm, fuzzy feeling for adults, regardless of whether they're sick, hunkering down in bad weather or simply seeking a boost of energy to kick off their day.

Broth, and specifically bone broth is very nutritious and chock-full of ingredients that improve the health of your gut and skin, bones, and more.

Brodo provides this superfood with a potent flavor available in their four New York City locations and through the assistance of  consumers across the nation.

They are simmering their way to the success they deserve

The whole thing began by Marco Canora, a James Beard award-winning chef, who started offering bone broth to-go cups in the window in the restaurant he owned in New York City restaurant. The year was 2014. he had recently started drinking bone broth himself in a fresh, healthier diet, and was thrilled to provide broth to the community as a substitute for coffee.

Brodo founder, smiling at the camera

This single location grew to four physical locations located in the New York City area. From there, Brodo began to sell their tasty bone broth online via their website, and later placed their broths in the freezer section of major retail stores like Whole Foods. The company now sells their products throughout the nation and continually introduce new products, like its soup kits.

What is the secret behind their success?

One of the main reasons is their commitment to quality components and methods that they describe as "The traditional way of cooking made fresh to be rediscovered." They use genuine bones and meat from animals, along with whole, organic vegetables, which they simmer over long times without concentrations or preservatives. They aren't taking shortcuts which is evident in the taste and nutritional value of their products.

And when it came to the experience of shopping online, it was found in choosing the appropriate tools and suppliers to serve their customers and business.

Brodo sipping broth on top of ingredients like garlic and Parmesan

Brodo and

Brodo's initial experience with WordPress wasn't the best, and it wasn't flawless. The first site they created didn't fulfill their expectations They even thought about changing to a different platform.

However, the team at Automattic stepped in and worked with them to identify the specific needs of their customers and design a website to meet the requirements. They now have a responsive online store that the Brodo team can maintain and provides an excellent user experience, and represents Brodo's brand. Brodo brand.

Brodo homepage with an image of three broths side by side

The brand new Brodo is mobile-first, excellent UX, and strong accessibility

The redesign process started with a mobile-first approach, considering that the majority of all online customers are using a mobile device. The improvement of the site's customer experience (UX) and the customer experience (CX) were primary goals.

In order to improve customer experience at the front-end, Automattic built an intuitive visual design, which highlights the benefits from bone broth. Simple animations draw viewers' attention when they first arrive on the site, and a mega menu simplifies navigation.

dropdown mega menu on Brodo's website

The previous site was hard-gd, so it was difficult for them to make small changes for example, changing texts or images. The site they have built with The WordPress Block Editor and allows them to modify everything from product as well as bundles of product pages to pages and posts. This is a major benefit in a fast-growing, busy business.

The process of establishing broth subscriptions

Customers can select from a variety of options, such as the Chicken Lover's pack, the Variety 10-Pack, and the Brodo At Home Gift Pack, then pick between one-time orders and a shipment every two or four weeks. There are also discounts for more frequent subscriptions.

Subscribers who are active can access their account on the site to toggle their subscription on and off, pause delivery, skip the delivery, choose certain dates for delivery or edit the flavors in their box. You can also see when their next delivery will arrive. Customers benefit since they don't require a call to a customer service line to manage their subscription. Brodo is able to provide support to other issues and reduce customer confusion.

Making the most appropriate tools

Utilizing the most effective instruments has allowed Brodo to build a stunning, highly-functional website. There are a number of tools we've discussed options, but let us look at some other tools they use to achieve exactly what they need to serve their clients and their businesses:

  • Pressable Managed WordPress host has built-in tools for security, speed, and scalability specific to the Content Management System (CMS).
  • Jetpack: The speed tools that are available through this pluginsimilar to VideoPress are a big role in maintaining fast load times while still offering stunning images as well as top-of-the-line functionality. Jetpack additionally offers secure scanning as well as real-time cloud backups to keep Brodo's site safe.

The creation of a seamless experience for all

One of the biggest accomplishments that Brodo's website has achieved was the improved customer experience, both for the Brodo team and its clients. The entire system is intuitively designed, and automations free up time and time-consuming resources so that they can focus on other tasks.

You can certainly achieve the same thing for your business. is passionate about helping real business owners build their brand and increase their sales with instruments that are seamlessly integrated.